AI agents for
magical customer
experiences
Chatbase is the complete platform for building & deploying AI support agents for your business.
Trusted by 10,000+ businesses worldwide
The complete platform for AI support agents
Chatbase is designed for building AI support agents that solve your customers' hardest problems while improving business outcomes.
Purpose-built for LLMs
Language models with reasoning capabilities for effective responses to complex queries.
Designed for simplicity
Create, manage, and deploy AI Agents easily, even without technical skills.
Engineered for security
Enjoy peace of mind with robust encryption and strict compliance standards.
An end-to-end solution for conversational AI
With Chatbase, your customers can effortlessly find answers, resolve issues, and take meaningful actions through seamless and engaging AI-driven conversations.
Build & deploy your agent
Train an agent on your business data, configure the actions it can take, then deploy it for your customers.
Agent solves your problems
Your agent uses advanced reasoning to understand intent and resolve issues autonomously 24/7.
Route complex issues
Seamlessly hand off conversations to human agents when edge cases arise, complete with full context.
Review analytics & insights
Track resolution rates and customer satisfaction to identify areas for business improvement.
Build the perfect customer-facing AI agent
Chatbase gives you all the tools you need to train your perfect AI agent and connect it to your systems.
Sync with real-time data
Connect your agent to systems like order management tools, CRMs, and more to seamlessly access data ranging from order details to active subscriptions and beyond.
Take actions on your systems
Configure actions that your agent can perform within your systems or through one of our integrations, like updating a customer's subscription or changing their address.
Compare AI models
Experiment with various models and configurations to make sure you have the best setup for your use case.
Smart escalation
Give your agent instructions in natural language on when to escalate queries to a human agents.
Advanced reporting
Gain insights and optimize agent performance with detailed analytics.
Works with your tools
Integrate diverse data sources to enrich your agent's knowledge and capabilities.
API
APIs, client libraries, and components to deeply integrate support into your product.
Whitelabel
Remove any Chatbase branding from the chat widget.
Always improving
Syncs with your systems and learns from previous interactions.
Discover the ChatFlow platform
Works like the best customer service agents
Chatbase is designed to work with your existing tools and workflows.
Personalized answers
Your agent uses your business data to provide accurate and personalized answers to every customer.
Instant actions
Your agent can perform actions using your APIs or one of our pre-built actions like booking appointments, creating tickets, and more.
Empathetic & on-brand
Customize your agent's personality and tone to match your brand and provide a human-like experience.
Smart escalations
Automatically hand off complex issues to human agents with full conversation context and sentiment analysis.
Observability
Monitor conversation quality, track resolution rates, and identify areas for improvement with real-time analytics.
Unlock the power of AI-driven Agents
Works across channels
Easily integrate your AI Agent with various platforms like Slack, WhatsApp, Messenger, and web widgets, ensuring seamless functionality across all.
Secure by default
Your AI Agent ensures the utmost safety by refusing sensitive or unauthorized requests, keeping your data protected at all times.
Enterprise quality guardrails
AI-powered guardrails prevent misinformation and off-topic responses, maintaining professionalism and trust in every interaction.
Works across channels
Easily integrate your AI Agent with various platforms like Slack, WhatsApp, Messenger, and web widgets, ensuring seamless functionality across all.
What people say
With over 10,000 clients served, here's what they have to say
"ChatFlow is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
Marc Manara
Head of Startups
"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."
Ann Donie
Product Owner
10,000+
businesses trust
ChatFlow
"ChatFlow gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain."
Team lead
Guest Experience
"ChatFlow is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction."
Management Team
SynerGym
Enterprise-grade security & privacy
We take security and compliance seriously. ChatFlow is SOC 2 Type II and GDPR compliant, trusted by thousands of businesses to build secure and compliant AI Agents.
Your data stays yours
Your data is only accessible to your AI agent and is never used to train models.
Data encryption
All data is encrypted at rest and in transit. We use industry-standard encryption algorithms.
Secure integrations
We use verified variables to ensure users can access only their own data in your systems.
ChatFlow is committed to safeguarding your data.
Make customer experience your competitive edge
Join 10,000+ companies that use ChatFlow to build and deploy custom AI agents.